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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Good
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MemberSince 2016
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn morePolite and professional staffs :-)
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MemberSince 2020
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreStaff not customer oriented
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MemberSince 2019
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreCashback is capped to 150 dhs.and annual charges high....Earlier promoted to many but now detractor
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MemberSince 2020
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreGood Bank Overall, And good on digital too
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MemberSince 2016
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreCash back on credit card is very less compared to other banks, need improvements.
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MemberSince 2021
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreYes all good, but clarity of FAB Rewards is missing and customer lost many points during switch over from Cash back to FAB Rewards.
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MemberSince 2016
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreVery supportive and professional customer service
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MemberSince 2020
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreGive more free loan postponement per year
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MemberSince 2021
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreCustomer Service is poor at the 3 branches that we went to. We were asked to go to different branch 3 times. Each branch has a different answer to our concerns. Poor customer service. It took 1 month to address the issue.
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MemberSince 2019
ExpertLevel 2
Ambassador 
InfluencerLevel 1
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