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First Abu Dhabi Bank

Retail Banks

User comments

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Ratings 395
Comments 102
Wins 0
12 month trend
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11.1.2022

Yes all good, but clarity of FAB Rewards is missing and customer lost many points during switch over from Cash back to FAB Rewards.

Expert Influencer

22.12.2021

Very supportive and professional customer service

Expert Influencer

22.12.2021

Give more free loan postponement per year

Expert Influencer

15.12.2021

Customer Service is poor at the 3 branches that we went to. We were asked to go to different branch 3 times. Each branch has a different answer to our concerns. Poor customer service. It took 1 month to address the issue.

Expert Influencer

7.12.2021

Customer Service and Social Media totally unresponsive. Product is excellent

Expert Influencer

17.11.2021

Give awareness to customer service department with general knowledge of all the services of the bank.

Expert Influencer

13.10.2021

One of the best bank in Middle East.

23.9.2021

The staff and some services need to improve

  Country wins Category wins Nominations
2018
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