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First Abu Dhabi Bank

Retail Banks

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Comments 72
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12 month trend
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23.3.2021

خدمه العملاء الهاتفيه سيئه للغايه من حيث السرعه بالرد او المعلومات الصحيحه

Expert

21.3.2021

Update the application to be more helpful

Expert

16.3.2021

Slow poor service incompetent counter staff who don't listen online service is ok

Influencer

7.2.2021

اصلاح التطبيق صرعونا افتح حساب عبر التطبيق ودهايات وكلها عالفاضي كلما احاول فتح الحساب وانهاء خطوات التسجيل عند الخطوة الاخيرة تظهر رسالة خطا او الجنسية عير موجودة او يتوقف التطبيق.

Expert Influencer

3.2.2021

Need lot of follow up but soultion came up to the expectations

Expert Influencer

13.1.2021

The operator is very helpful and she provides all information that I need. I would suggest calling in the night not during office hours in order for you to assist.

Expert Ambassador Influencer

6.1.2021

Previously during accelerator program all is going well, once change to rewards which been never communicated to customer and all cash back of program dont know what happened. No one answers call or revert to customer queries at all.

Expert Influencer

29.12.2020

The bank offered good services, however, the call centre and the staff did not meet my expectations. The call centre doesn't answer calls only for too long and the staff has very less information and are unable to help me get my credit card started again.

Expert Influencer

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2018
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