Disclaimer Overview
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Retail Banks
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
call center is powerless , cases are closed automatically without attendance
Views (77) Agree (0) Disagree (0) Share (0)
MemberSince 2019
ExpertLevel 1
Ambassador 
Influencer
Learn moreWould like to give a suggestion on there CDM's, as I notice that there is no option of adding more notes if by chance any notes is been rejected by the Machine, need to do the whole transaction of depositing again which is a waste of time and also frustrating for people standing in queue to get their chance. Hope they will fix these issue soon.
Views (140) Agree (0) Disagree (0) Share (0)
MemberSince 2017
ExpertLevel 3
AmbassadorLevel 1
InfluencerLevel 1
Learn moreThe staff should be well manner please
Views (344) Agree (0) Disagree (0) Share (0)
MemberSince 2017
Expert 
Ambassador 
Influencer
Learn moreGets call from sales persons. They eat alot of mind on offers. And convinces you alot and alot. On the other hand app is getting better now (mainly the login process). Make it easy for the user. Plus i never activated anything but they were charging accidential amd shield from me. Had to complain many times. They only returned current month credit after getting agree by checking all my history calls.
Views (577) Agree (0) Disagree (0) Share (0)
MemberSince 2019
Expert 
Ambassador 
Influencer
Learn moreThe service for them is so bad I coles my account with them
Views (213) Agree (0) Disagree (0) Share (0)
MemberSince 2018
ExpertLevel 1
AmbassadorLevel 1
InfluencerLevel 1
Learn morecall center should be more knowledgeable about the services and process
Views (392) Agree (0) Disagree (0) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
Influencer
Learn morebranches and staff count are getting less which lead to long waiting time
Views (384) Agree (0) Disagree (0) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn morei like that they give me access to lounges at airports
Views (384) Agree (0) Disagree (0) Share (0)
MemberSince 2013
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn morecustomer service has a very bad manners
Views (8554) Agree (0) Disagree (0) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
Influencer
Learn moreimprove the customer service .. its very poor
Views (521) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn more