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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Better trained professionals at their call centres and better product knowledge.
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Learn moreThey mislead with their Credit Card services. They do not keep their promises most of the time.
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Learn moreBlocked online account access for several times Long processing time Unjustifiable fees / unclear conditions
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Learn moreGood service with excellent features in its products. Customer service is again excellent.
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Learn moreThey add and charge for services without asking the customers. And when contacted for rectifying takes longer to resolve. This is the worst practice and needs to be addressed immediately. I have a personal experience in this regard.
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Learn moreSometimes, i received 3-4 calls from different agents in 1 day offering insurance policies. I am wondering if they dont see it on their system if I have spoken to 1 of them already.
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Learn moreHuman relationship with retail customers
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Learn moreEmirates NBD is a trusted bank. I just wish that they would hasten their service when certain remittance problems get involved. I had an incident when the money I sent floated in the syatem due to an error in the accnt number. They emailed me that it would take 3 working days for the money to be returned to my account but I had to call them 3 or more times to follow up on the issue. It took almost a week and a half for the issue to be solved. Other than that single incident I could say that their service is overall satisfactory.
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Learn moreI like banking with ENBD,will recommend to a friend
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Learn moreFair enough
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