You deserve the best.

Brand info

Search brands
Loading...

Emirates NBD

Retail Banks

User comments

Sort by: Date Agree Disagree
Ratings 2,224
Comments 538
Wins 3
12 month trend
View all
This brand will respond to you within a business day. Learn more
23.7.2016

Blocked online account access for several times Long processing time Unjustifiable fees / unclear conditions

Influencer

23.7.2016

Good service with excellent features in its products. Customer service is again excellent.

23.7.2016

They add and charge for services without asking the customers. And when contacted for rectifying takes longer to resolve. This is the worst practice and needs to be addressed immediately. I have a personal experience in this regard.

Influencer

23.7.2016

Sometimes, i received 3-4 calls from different agents in 1 day offering insurance policies. I am wondering if they dont see it on their system if I have spoken to 1 of them already.

22.7.2016

Human relationship with retail customers

Influencer

22.7.2016

Emirates NBD is a trusted bank. I just wish that they would hasten their service when certain remittance problems get involved. I had an incident when the money I sent floated in the syatem due to an error in the accnt number. They emailed me that it would take 3 working days for the money to be returned to my account but I had to call them 3 or more times to follow up on the issue. It took almost a week and a half for the issue to be solved. Other than that single incident I could say that their service is overall satisfactory.

Influencer

22.7.2016

I like banking with ENBD,will recommend to a friend

22.7.2016

By allowing salary less then 5000dhs to open account with them

21.7.2016

Offer low interest on loans and let people with low basic get loans as well

Expert Influencer

  Country wins Category wins Nominations
2020
2019
2018
2017
2016

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

Loading...