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Emirates NBD

Retail Banks

User comments

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Comments 244
Wins 1
12 month trend
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11.12.2018

من افضل البنوك الي موجوده داخل الامارات وخارج الامارات

Expert Influencer

30.11.2018

It'll be good creating policies and procedure that make customers' life easier, instead of creating more and more inconvinience for clients. Online banking doesnt work. Bank requires too many documents every now and then, which are not required by any other bank. Staff are mean over the phone as well as in the store branch. Nothing is convinient about my banking experience with nbd, cannot wait to cancel my account with them. Im banking with more than one bank and I can tell the huge difference!

29.11.2018

The best bank in UAE with best products. They need to be more accommodating in branch to provide correct information. I went to open my wife account they said you cannot open zero balnce salary account but when representatives of bank came to her office they opened the zero balance salary account

28.11.2018

the service in the small branches is not that great , they should improve the customer service there

Expert

27.11.2018

Eva is useless.. will never understand what we really want

Expert

26.11.2018

the call center and Eva is a waste of time.. never helped properly.

Expert

26.11.2018

very hard procedure to apply for credit card

Expert

26.11.2018

customer support programs and customer service should be enhanced

Expert

26.11.2018

they dont know how to handle the problem.

Expert Influencer

26.11.2018

customer service are not very professional and they don't fix the problems efficiently

Expert

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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