You deserve the best.

Academic Advisors

Brand info

Search brands
Loading...

Emirates NBD

Retail Banks

User comments

Sort by: Date Agree Disagree
Comments 202
Wins 1
12 month trend
View all
This brand will respond to you within a business day. Learn more
10.7.2018

It’s difficult to get connected to Call Center and Online chat as well.

5.7.2018

زيادة عدد موظفين خدمه العملاء والصرافين

Expert

1.7.2018

Remove ewaaa from call centre she dosnt understand what we want a useless system

Expert

1.7.2018

I faced an issue by my mistake through online banking and it was resolved beyond my expectations. 100% score for that. Although I never give 100% score for customer service because it is never perfect

Expert

29.5.2018

يرجي مزيد من الإهتمام ...

15.5.2018

make call centre free of charge my dear first of all we call n the system doesnt understand any thing what we want and goes on asking questions and the line is going on n on and we are paying the call charges its become boring it should b convenient to the customers it is taking to much time to go on further then after a long it goes to the customer service person that means already you have to pay so much call charges .rest all good best but make it more best by improving this .

Expert Influencer

12.5.2018

من المزعج أن تتصل بالبنك وتبقى تنتظر لفترة طويله جدا جدا لدرجة الملل .. أتمنى من البنك في المستقبل أن يكون هناك مصداقية بأي عرض من العروض وليست مجرد دعاية ..وأتمنى لهم التوفيق

Expert Influencer

10.5.2018

ممتاز جدا

29.4.2018

من افضل البنوك انه المفضل لدي ولعائلتي و بين اصدقائي كونه يحمل خدمة ذكية عبر التطبيق تمكننا من تحويل الاموال بطريقة سهلة وسريعة وامنة بين مستخدمي بنك الامارات دبي الوطني مجانا

Expert Influencer

16.4.2018

Regarding touch points...its very tough to get

  Country wins Category wins Nominations
2017
2016

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

Loading...