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Commercial Bank International (CBI)

Retail Banks

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Ratings 62
Comments 28
Wins 0
12 month trend
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the atm are very limited



The interest rates for loans have increase. The staff is friendly to deal with.



I'm sorry to gave rate like this but this is what we really have experience in King Faisal branch, the speed is very slow and priority number is applicable only to ordinary customers. Others dont need priority and just go direct to the counters and teller entertain them while others wait for long and slow moving que 😕

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Had an issue during loan transaction ..the customer service call centre and then later the cbi branch rigga handled and solved my issue in a very courteous and hassle free manner.

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We used to visit CBI King Faisal branch but every time we go there for any transactions except for cheque deposits the service is really slow, for other banks it will only take 5-10 mins maximum for busy schedules but in CBI King Faisal always we spend more than 30 mins and even they gave priority number other customers just go directly to the counters and tellers entertain them also even there is a long queue waiting.



The fees were so high.



Train the staff for more information and improve the loan rules also decrease the fees.

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They should give express responses to customers

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This bank starting new raises strategy but in financial Shap as if you don't earn monthly above 15k I will charge you fees in your salary account. They are looking for money and all Thier marketing signs are not real only to get money very disappointed

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.