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Commercial Bank International (CBI)

Retail Banks

User comments

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Ratings 62
Comments 28
Wins 0
12 month trend
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We used to visit CBI King Faisal branch but every time we go there for any transactions except for cheque deposits the service is really slow, for other banks it will only take 5-10 mins maximum for busy schedules but in CBI King Faisal always we spend more than 30 mins and even they gave priority number other customers just go directly to the counters and tellers entertain them also even there is a long queue waiting.



I'm sorry to gave rate like this but this is what we really have experience in King Faisal branch, the speed is very slow and priority number is applicable only to ordinary customers. Others dont need priority and just go direct to the counters and teller entertain them while others wait for long and slow moving que 😕

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The interest rates for loans have increase. The staff is friendly to deal with.



Had an issue during loan transaction ..the customer service call centre and then later the cbi branch rigga handled and solved my issue in a very courteous and hassle free manner.

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the atm are very limited



They should give express responses to customers

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When i had gone with my husband there was one staff i dont remember his name but his was very helpful and i like CBI as i dont have any issues

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I suggest they need to implement easy access of services online or in mobile banking since they have limited branches and put up more cash deposit machines and ATM around the metro.

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CBI is good bank and services is very good

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.