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Abu Dhabi Commercial Bank (ADCB)

Retail Banks

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Comments 74
Wins 1
12 month trend
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Good bank,but the interest rate is high.Only one call center agent was not conversing in a good manner due to high voice and he treat me like a customer.

27.7.2016

the staff asked me to sign certain documents stating they are just key points later me realizing that he made me to sign various service which I never wanted. highly cheating and disappointing, they should come with more competitive consumer products and better offering. the call center should have more in depth knowledge they should follow up well rather leaving onto customer to follow up

27.7.2016

Best banking service

26.7.2016

Friendly, polite and helpful to customers.

26.7.2016

The information given out by the customer service is different from what the bank actually offers. And when you comment about this at the bank their staff says that the customer service doesn't know anything. It does not make for a good experience and doesn't exactly build confidence in a brand.

25.7.2016

بنك جبد بشكل عام ولكن الفروع قليله

25.7.2016

The CAM'S conveniently stops working on credit card due date. Have had to experience it a number of times. Other than that you people offer the best services

24.7.2016

Excellent customer support and very speedy online money transfers

24.7.2016

Better customer service response time

24.7.2016

The service was very good..Attentive customer service staff

24.7.2016

  Country wins Category wins Nominations
2016
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