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Fly Dubai


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Ratings 886
Comments 262
Wins 0
12 month trend
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The chief advantage of Fly Dubai is their "private" terminal which is easier to get into and out of (Terminal 2) so it saves time. But their disadvantage is that they have poor lounge facilities, and I hate the fact that you need to pay to be entertained on board. I think if they studied the impact that makes on satisfaction they would reconsider. Flights are also often late.

Expert Influencer


It may be important to note that this appraisal is for a business class flight I took on flydubai, which was the only flight I've ever had with them.



Using sheikh Saad terminal a big plus. Last minute ticket cheaper than Emirates. New Dubai terminal crowded but well managed.

Expert Influencer


The policy of 7kg for for a carry-on is bad enough -- forcing travelers to checkin their bag and also pay a fee. But the attitude of the staff was terrible. One person was happy just staring after saying your bag is 10kg. That was it. When I asked how this can be resolved her suggestion was removing items! Her supervisor on the other hand was satisfied to announce that this is the policy and there was no way around it. She was disinterested, impatient, and almost disrespectful. "This is a budget airline." The staff need to be provided with empathy training to better understand the traveler and their frustrations. They managed to make an otherwise above average flight into a miserable experience.

Expert Ambassador Influencer


ممتازه واتمني ان تسير ولاتتوقف ثانيه لان خدماتها مواكبه لكل ماهو جديد


بأضافة مأكولات جديدة ومتنوعة في رحلاتها


الطيار قيادته سيئة


Not value for money Unfriendly staff



Improve food on board and provide something for children on board

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.