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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
The chief advantage of Fly Dubai is their "private" terminal which is easier to get into and out of (Terminal 2) so it saves time. But their disadvantage is that they have poor lounge facilities, and I hate the fact that you need to pay to be entertained on board. I think if they studied the impact that makes on satisfaction they would reconsider. Flights are also often late.
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Learn moreIt may be important to note that this appraisal is for a business class flight I took on flydubai, which was the only flight I've ever had with them.
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Learn moreUsing sheikh Saad terminal a big plus. Last minute ticket cheaper than Emirates. New Dubai terminal crowded but well managed.
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Learn moreThe policy of 7kg for for a carry-on is bad enough -- forcing travelers to checkin their bag and also pay a fee. But the attitude of the staff was terrible. One person was happy just staring after saying your bag is 10kg. That was it. When I asked how this can be resolved her suggestion was removing items! Her supervisor on the other hand was satisfied to announce that this is the policy and there was no way around it. She was disinterested, impatient, and almost disrespectful. "This is a budget airline." The staff need to be provided with empathy training to better understand the traveler and their frustrations. They managed to make an otherwise above average flight into a miserable experience.
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Learn moreممتازه واتمني ان تسير ولاتتوقف ثانيه لان خدماتها مواكبه لكل ماهو جديد
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Learn moreبأضافة مأكولات جديدة ومتنوعة في رحلاتها
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Learn moreالطيار قيادته سيئة
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Learn moreFlying on time
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Learn moreNot value for money Unfriendly staff
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Learn moreImprove food on board and provide something for children on board
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