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Fly Dubai

Airlines

User comments

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Ratings 857
Comments 252
Wins 0
12 month trend
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24.7.2016

Better customer service and the baggage allowance

23.7.2016

Improve food on board and provide something for children on board

23.7.2016

Not value for money Unfriendly staff

Influencer

7.4.2016

الطيار قيادته سيئة

28.3.2016

بأضافة مأكولات جديدة ومتنوعة في رحلاتها

17.3.2016

ممتازه واتمني ان تسير ولاتتوقف ثانيه لان خدماتها مواكبه لكل ماهو جديد

8.3.2016

The policy of 7kg for for a carry-on is bad enough -- forcing travelers to checkin their bag and also pay a fee. But the attitude of the staff was terrible. One person was happy just staring after saying your bag is 10kg. That was it. When I asked how this can be resolved her suggestion was removing items! Her supervisor on the other hand was satisfied to announce that this is the policy and there was no way around it. She was disinterested, impatient, and almost disrespectful. "This is a budget airline." The staff need to be provided with empathy training to better understand the traveler and their frustrations. They managed to make an otherwise above average flight into a miserable experience.

Expert Influencer

18.2.2016

Using sheikh Saad terminal a big plus. Last minute ticket cheaper than Emirates. New Dubai terminal crowded but well managed.

Expert Influencer

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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