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Burjeel Hospital

Private Hospitals

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Ratings 432
Comments 98
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Burjeel is a great hospital with a good doctors but the slow in the service in the outpatient department. they have good location but lack of parking spaces. needs to improve the services and the customer service.

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One of the most trustworthy hospitals in the UAE

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I like how fast taking the appointmentsI don't like the long time of waiting in the hall to call my name, time is not respected.


Burjeel Hospital is expensive hospital and cant afford by the low income family.

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The receptionist couldn't actually communicate with me from behind her screen. She seemed uninterested. Poor for customer service. Th radiographer performing the diagnostic was extremely rude and impatient. I was nervous, but left the hospital angry, upset and in tears.I had to make 3 attempts to complain, and only after did I threaten to report them to accreditation did anyone bother to return my call.



I like the service that they made for visitors



I have a concerned regarding scheduling the Ultrasound - it took 1 week- I visited thursday and the staff told me the near date will be next thursday. it is not good. for this kind of hospital.i been visited also the GASTO. scheduled appointment was 1:40PM i was checked by the doctor at around 2:30PM.

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بعض الموظفين في المستشفى يتم التعامل معاء المرضى بدون اهميه وهذا لا يصح

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It would be beneficial if they could arrange appointments to meet the GP. Overall the customer service is pretty good and they have well qualified doctors.

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Respond & improve to internet base appointment and call back service

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.