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Du

Mobile Operators

User comments

Sort by: Date Agree Disagree
Comments 777
Wins 2
12 month trend
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3.2.2016

They try hard and have the right attitude but can improve the process to resolve internal problems rather than make customer resolve their internal deficiencies.

Influencer

9.4.2016

Better service quality

18.3.2016

It should provide law data cost, because I'm an indian so we always used law cost data with more validity..

Influencer

10.7.2016

Please provide detailed services and promotions . Also try to post network towers which will give a good network connection and speed for the users around

Influencer

5.4.2016

I have used Du for a couple of month now and I am not satisfied with the service at all. The deals are never good enough and the other service provider (Etisalat) has so many more pros for its customers unlike Du. Du is very costly and not beneficial at all. The offers are absurd and they're useless. For example, the social data pack contains social media apps that aren't used commonly and left out other apps that are used widely throughout the region. Its honestly horrible! Will switch to Etisalat very soon, as well as many of my friends and family members due to the poor quality.

Influencer

27.7.2016

They should keep their Coustomer updated with the new international call rates and offers

25.7.2016

1) less price 2) more customer service centers as they are always packed 3) they never follow up on complaints

Influencer

7.4.2016

Please when we call the customer service, make it easy to reach to anyone can help us

Influencer

23.7.2018

A lot of numbers were calling and texting me offering me a ton of different raffle draws. Du I dont like any of it so stop calling and texting me!!!

Influencer

  Country wins Category wins Nominations
2018
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2016

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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