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Abu Dhabi Islamic Bank

Islamic Banks

User comments

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Comments 156
Wins 1
12 month trend
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8.9.2016

Improve their call center and branch staff knowledge. Be a champion of customer experience so you can attract more customers. It doesn't make sense having your ATM in every metro station, mall but you don't have customers. I even see people queuing on a non that popular bank's atm that your. I just came to realize why when i my self had that horrible experience with you

22.7.2016

Nothing. I am never going back to them.

30.8.2016

تسلم القيادة لمن يعرفون الفرق بين البشر ... وأِشباه البشر.. بين الإنسان .. وغير الإنسان .. لمن لا يتعالى ولا يتكبر على البشر .. وعلى الموظفين قبل المراجعين .. لمن لا ينظر بطبقية .. ويشك حتى في أقرب الناس إليه ..

14.7.2016

Improve their online services further: for example, why not requesting IBAN letter and print it online instead of visiting the branch?!

Influencer

28.7.2016

Train call center staff

Expert Influencer

5.11.2016

The sales representative service was ver bad.he even taken loan of 100 aed which i was trying to reavh him but not returned.these type of people who represents bank will spoil banks reputation

4.5.2017

دون تحيز من وجهه نظري علي الرغم من بطء الخدمة الا ان بشاشه مقدمين الخدمة والتعامل برقي يجعلنا اصحاب ولا۽ لهذة المؤسِسِةِ كما جعلنا نوصي اصدقاءنا بالانضمام لركب هذة المنظومة

23.2.2017

Make sure your Sales Team give exact information before selling a product. It has been 5 months since i gave a request for a Supplementary card and I still haven't received it. Even after constant follow up. Very Bad customer service.

21.10.2017

Maybe they should consider a low amount as a starter for new accounts.

Influencer

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Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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