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Jumbo Electronics


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Ratings 385
Comments 113
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12 month trend
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Expert Influencer


The call center should be faster for answering the customers

Expert Influencer


i called for an emergency request ( fridge caused a short circuit at home, so i had to trun it off ) not only they didnt login my call in their system first time and i had to call a second time for that blaming their ticketing system !!! , but also they sent me a technician TWO days later to suprize me that he is YET TO order the spare parts which will get delivered in TWO more days !!! i dont know who will be satified with such service the spare parts were susbected by the call center and they promised that a technician will visit carrying those parts with him! now on 4th day with no freidge !! serisouly considering buying a new one from another seller

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كل أجهزتكم ممتازه موفقين دوما يا رب



Value money, most extra free gifts, it's amezing services I recommend to every buddy' Jumbo Electronics, I give 5 stars always Jumbo 👌

Expert Influencer


I dislike the Value of money

Ambassador Influencer


In my opinion, jumbo service center needs to be more serious about customer updates and responsiveness .. service cases NEVER get updated well on their website , thy promise an answer within 2 business days and good luck to you if you get an update in 2 calendar weeks !! Call center feels helpless they’ll always promise someone will call back from service in an hour , which will never happen. I hope their management see this comment cuz this brand and their customers deserved better than the current situation

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.