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Toyota

Car Service - Al Futtaim

User comments

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Comments 42
Wins 0
12 month trend
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26.8.2019

Bought an FJ cruiser. It had a faulty CD player. The service adviser, for 1 hour, tried to convince me that this is normal and this is how the CD player works in Toyota, basically ruining the brand name, so he wouldn't have to replace it under warranty. Obviously, I fought for it and got it replaced. The brand is great. The agent needs to figure out their priorities.

Expert

25.8.2019

Employees do not know how to treat their customers with a good attitude.

Expert

26.7.2019

I hope one time I am going there to finish my issues on the same time Even for the service I take appointment exp at 10 they will call me on 12

Expert Ambassador Influencer

30.12.2018

My experience buying a part was not so good, had to make several trips. However I prefer the Toyota brand.

Expert Influencer

18.12.2018

For the service is high for the labour The staff are so friendly

Expert Ambassador Influencer

26.11.2018

should have better prices and offers

Expert

22.11.2018

customer service was not very professional , and was very slow

Expert Influencer

13.11.2018

service is very slow and takes alot of time

Expert

6.11.2018

appointment app. doesn't work properly

Expert

26.8.2018

Improve their service quality, it was very bad and similarly alot of customers their we're waiting for hours for their car to get serviced. On top it took me two days to get in touch with with sales representative who just disappeared

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2017
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