Which are the best airlines?

The Arab World's only 100% consumer powered customer satisfaction index.

We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.  

Service Hero Index scores

2022 First-half score

77.2

Sampling and methodology

Our score is based on 9,519 validated consumer assessments for 2022, representing 19 categories (22% Kuwaitis, 38% other Arabs).

Kuwait Index performance

Kuwait Index performance

The Service Hero Overall Kuwait Index has increased by 5% since 2010 as rated by over 350,000 votes in that period.

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