Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2020 results
70.6
Sampling and methodology
Our score is based on 20,823 validated consumer assessments for 2020, representing 19 Categories (29% Kuwaitis, 38% other Arabs, 29% Non-Arabs).
Kuwait Index performance
The Service Hero Overall Kuwait Index has declined by 3% since 2010 as rated by over 300,000 votes in that period.
Recent user comment
Shops are very clean. Staff do take care and always do wear mask.
Recent user comment
I ordered through the app. Many items missing and didn’t get my refund.
Recent user comment
بعض المناطق تحتاج تقويه الشبكه او زياده الابراج
Recent user comment
اخر رحله كانت سيئه للغايه وسوء الخدمة بسبب صغر حجم الطائره
Recent user comment
The quality for the signal need improvement.
Recent user comment
Improve the quality for services.