Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2018 results
79.1
Sampling and methodology
Our score is based on 29,057 validated consumer assessments for 2018, representing 14 Categories (3% Emiratis, 45% other Arabs, and 52% non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2018
Recent user comment
I love the quality of there product
Recent user comment
Best store with cheap and affordable prices
Recent user comment
keep up the good work carrefour! looking forward for more promotions. i love buying in your store.
Recent user comment
They need to open more stores in the city.
Recent user comment
They’re considerate enough to be opened during Ramadan for non-fasting customers😊
Recent user comment
Tasty pizzas . Love all the flavours . Best for kids too . Its yummy and mouth watering . Please open more branches .
Recent user comment
Best tasty and yummy pizzas . Best service . Give more offers . Love Tuesday offer . Its amazing .
Recent user comment
Always gives us the best . I love shopping at centrepoint. Its a one stop shopping centre . All the brands in one roof.
Recent user comment
I applied for new account and it took 20 working days to get the account activated and that too after numerous call and complaints. Better use other bank.
Recent user comment
Improve the online customer service