Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2020 results
77.7
Sampling and methodology
Our score is based on 6,979 validated consumer assessments for 2019, representing 14 Categories (3% Emiratis, 32% other Arabs, 65% Non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2019
Recent user comment
my family enjoying to go on this place,We can easily find what we need in for our home.We can also dine-in and have some rest time after making rounds to find things we needed.Idealistic place.
Recent user comment
The fries and the foods are value for money.Fast service and offers are amazing
Recent user comment
Love the ambience,food and fast service
Recent user comment
It’s great but not for that value.
Recent user comment
Never a disappointment in the taste or service
Recent user comment
They have the best burgers, fresh and juicy