Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2020 results
77.7
Sampling and methodology
Our score is based on 6,979 validated consumer assessments for 2019, representing 14 Categories (3% Emiratis, 32% other Arabs, 65% Non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2020.
Recent user comment
make the international transfer fast
Recent user comment
Kindly continue the promotion of coffee & doughnuts/sandwich combination in an affordable price w/o affecting the quality of the product as I enjoyed ordering it.
Recent user comment
Keep up the good work as I just want to thanked them for being consistent especially on this pandemic times.
Recent user comment
great quality and safety first.
Recent user comment
please be more on time for the delivery.
Recent user comment
I suggest to make service contract to cover longer period of time, as the current contract experiers only after the milage reaches 10k which is very small period
Recent user comment
Sale time is the best time to buy from Massimo Dutti. The quality of the clothes is amazing.
Recent user comment
If you are sweet tooth person one must surely visit PappaRoti they have the best buns with so many flavors. And value for money as well.