Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer. Â
Service Hero Index scores
2021 results
77.8
Sampling and methodology
Our score is based on 8,922 validated consumer assessments for 2021 representing 15 categories (1% Emiratis, 38% Arabs, 55% Non Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2021.
Recent user comment
A good place to relax before and after work ..Delicious coffee hot and cold
Recent user comment
Always on the trends , affordable and good quality..
Recent user comment
Good quality .. huge store .. make more discounts for furniture 🥰
Recent user comment
Apple brand ... very well known products
Recent user comment
From then till now ... Giordano one of the best quality clothes /fashion outfit
Recent user comment
Keep up the good work I prefer this airline for its scrumptious duty free shops and also very good inflight cusine with branded beverages.
Recent user comment
Tim Hortons is very reliable and best services provider cafe with quality product and best verities of coffee,and snacks,
Recent user comment
I would like them to bring back 1 aed icecream
Recent user comment
The furnitures are not very strong, can easily break if not handled properly and cannot assembled them properly once disassembled.
Recent user comment
Usually takes time to arrange room for emergency patients and hospital rooms are not well maintained. The cost is comparatively less then other private hospitals in the area.