Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2019 results
76.7
Sampling and methodology
Our score is based on 6,979 validated consumer assessments for 2019, representing 14 Categories (3% Emiratis, 32% other Arabs, 65% Non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2019
Recent user comment
The coffee are good,however the price is not reasonable. Very expensive!
Recent user comment
Talabat is very useful and convient especially during this current situation. We can eat our cravings/favorite food on our house. Thank you talabat😊
Recent user comment
Best.Brand.Ever. from head to foot.
Recent user comment
The doughnuts are the best there is! And they always serve fresh ones every day. Every time I would crave for some doughnuts, KrispyKreme is always my go-to 5/5
Recent user comment
What I don't like about the brand is the consistency of the taste of food in other branches. Also, they should introduce new items in their menu so loyal customers will be encouraged to visit often.
Recent user comment
The items in Al Maya are a bit pricey compared to other supermarkets.
Recent user comment
The food of Gazebo taste very good but a bit pricey.