Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2019 results
76.7
Sampling and methodology
Our score is based on 6,979 validated consumer assessments for 2019, representing 14 Categories (3% Emiratis, 32% other Arabs, 65% Non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2019
Recent user comment
it is a very great company. It was a great travel experience and in future also I would love to travel with them
Recent user comment
The brand is one of my favorites. They have good quality products that last long.
Recent user comment
Store atmosphere are generally good.I wish they have more competitive price.
Recent user comment
the most Beautiful Airline in the world And good staff in the world ,,safe Journey with Great Smile all The way 😎😎👍👍🤩😘
Recent user comment
Wonderful Quality of the world And Most use in the World Because of Great Quality and good stuff
Recent user comment
great bank such i ever seen and good staff with great behavior
Recent user comment
Great and strong Network in the UAE very Useful and and Great
Recent user comment
I like how they manage the delivery orders. The delivery very fast with a polite delivery man.
Recent user comment
They should introduce better styles .. Service in stores is not good ..