Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2020 results
77.7
Sampling and methodology
Our score is based on 6,979 validated consumer assessments for 2019, representing 14 Categories (3% Emiratis, 32% other Arabs, 65% Non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2020.
Recent user comment
Salad and burgers are really worth the price.
Recent user comment
i can suggest to lessen the sugar coatings, really very sweet.
Recent user comment
Add ATM machines in Industrial Areas.
Recent user comment
Give awareness to customer service department with general knowledge of all the services of the bank.
Recent user comment
Overall its a pleasant and chilled atmosphere
Recent user comment
When I m travel I chose that Emirates airlines because I like service 😍
Recent user comment
User friendly...system is very easy to use and not confusing..Even phone transaction CS is polite and helpful.
Recent user comment
when we depposite the cheques entering account number please provide company or person name
Recent user comment
One of the best hospital and happy with the service and how they deal with patients. They make them feel as a family that's why I'm comfortable to visit Medcare