Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2021 results
77.8
Sampling and methodology
Our score is based on 8,922 validated consumer assessments for 2021 representing 15 categories (1% Emiratis, 38% Arabs, 55% Non Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2021.
Recent user comment
Pizza hut is famous restaurant with very good quality of PIZZAS ,ii Always serve delicious pizza with different taste,
Recent user comment
Carrefour is very innovative and we'll organized super market ,it had very good quality product with good and cheap prices, important is everything of households , item's,and groceries,available there
Recent user comment
Burger King best know for it's very delicious burgers with lot veraities it's very Good in taste
Recent user comment
Fly Emirates is very professional and innovative for it's business ,flights crew very helpful ,better if it start flights from Abu Dhabi too
Recent user comment
Dominos best for it's quality pizzas and burgers ,it always pleasure to eat there or order fast foods , important it had always good parmotions every week that's very good move for customers
Recent user comment
next is unique and very stylish design fashioned clothes brand ,which had lot verities for everyone,with good price and best customer service,
Recent user comment
Safeer marcket is very good and highly organized stores ,prices are very cheap and products quality is good and reliable
Recent user comment
Talabat is very professional and innovative delivery services provider company it's growing very fast ,had very committed service , and fees are very reliable,
Recent user comment
It's no more remain budgeted Airline for India sector.
Recent user comment
Superb store ,great friendly staff