Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2019 results
76.7
Sampling and methodology
Our score is based on 6,979 validated consumer assessments for 2019, representing 14 Categories (3% Emiratis, 32% other Arabs, 65% Non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2019
Recent user comment
I really like where it is located because of the ambiance and the city that add to its luxurious or elegance vibe but it’s just far from where I live.
Recent user comment
The very best delivery app and service for groceries.
Recent user comment
I loved that most of delivery time is guaranteed.
Recent user comment
sony product are goods product being the product my dad used to buy there product are good and long lasting . good thinking good product
Recent user comment
Just keep up your good work and make it better and better services and products. Thanks and more power!
Recent user comment
The staff attitude is not good and friendly
Recent user comment
Amazon is best with its services,quality of products,prices,and very safe and secure delevery services its best and knowladgable staff always give their best
Recent user comment
I like the food that they served..
Recent user comment
Excellent brand. You get all you need