Current top brands
The Arab World's only 100% consumer powered customer satisfaction index.
We are members of ESOMAR and backed by an Independent Advisory Council, ensuring results which are impartial, objective and that accurately reflect the voice of the consumer.
Service Hero Index scores
2018 results
79.1
Sampling and methodology
Our score is based on 29,057 validated consumer assessments for 2018, representing 14 Categories (3% Emiratis, 45% other Arabs, and 52% non-Arabs).
UAE Index performance
Overall UAE satisfaction is above the Kuwait score for 2018
Recent user comment
I like the way, they help you in giving an honest option weather you need buy things.
Recent user comment
After numerous of complain my data sim hasn't got cancelled
Recent user comment
It takes usually 1 week to altered a pant which i think, it would be too long as if you dont have time and have a meeting the next day it. i would like it if they could reduce this time
Recent user comment
The thing which i dislike is they dont have much of an option for veg
Recent user comment
I like the way they surprise a person it's there birthday.
Recent user comment
Pan Emirates all items very very very good
Recent user comment
nothing to say its because good provider services network
Recent user comment
the prices are a bit high especially if you’re buying a lot of clothes