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التقييمات 1,497
تعليقات 503
مرات الفوز 0
التوجه خلال الـ12 شهر
تستجيب هذه الشركة خلال 3 أيام عمل. معرفة المزيد
25.12.2012

I have requested Prepaid card From july 2012 till now i didnt recive it or any call from bank

3.12.2012

Should be flexible to transfer the account from one branch to another at our convenience without going to mother branch.

3.12.2012

CBK is providing the best customer service with out making any diffrence for Residents & expatriates, which one of the biggest gift for all the residents from another country working in Kuwait. Thanks

29.11.2012

About 2 years ago I gave a suggestion to the CBK call center not to stick a high glue adhesive sticker on new credit cards because after removing it leaves a bad stain but till now (Nov 2012) no change or improvement. Secondly, the phone banking Menu does not have an option to talk to an agent. After putting in the card & pin there is no menu to talk to an agent. Last time I had to call the Lost My Card section & ask them how to talk to an agent in phone banking and they said "dial 10" after card & pin number.

29.11.2012

Waiting time to be reduced for customer service.

28.11.2012

1. staff in branch not enough to handle volume of customers. 2. many times observed that staff take leave so usually you may find just only one teller whith branch manger/ in charge - in the branch. 3. corporate services is great in CBK.

28.11.2012

The online portal could be made more attractive and user friendly, the staff at branch (fahaheel) to be trained on courtesy.

27.11.2012

Thank you for your excellent service

25.11.2012

Need Modern Touch of interior for the Branches. Service speed needs to increase so long waiting time can be avoided. Staff is good and they should keep up the good work. Thanks.

Disclaimer Overview

تستند تصنيفات النجوم على فترة 24 شهر من التقييم السابق. ويستند التوجه على فترة 12 شهر من التقييم السابق. كل البيانات تخضع لإجراءات المصادقة والتحقق من صحة البيانات الدورية، وقد تختلف النتائج قليلاً مع مرور الوقت. أقرء المزيد.

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