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تعليقات العملاء

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تعليقات 78
مرات الفوز 0
التوجه خلال الـ12 شهر
تستجيب هذه الشركة خلال 3 أيام عمل. معرفة المزيد
27.7.2016

1. They need to train their staff to be more knowledgeable on the services they offer and the products that they have. 2. They need to communicate properly and update their system. 3. Staff attitude must improve.

27.7.2016

They have a very aggressive marketing team who keeps on calling repeatedly in spite of informing the concerned department not to call again n again for the same product or service. Few of there agents are rude & don't care in following up on time.....

المؤثر‭

25.7.2016

add some service for low salary loan.... like the takaful that they said before...

25.7.2016

I have been banking with them since I started work, whenever they call me they refer to me as Sir when I am a lady. I checked with them at the branch and they told Me I was registered as male. No attention to detail.

المؤثر‭

25.7.2016

Website is complex to understand. Sales staff is only aggressive in opening account, service is least concerned. I had to follow for my inquires including new credit card due to the sale staff laziness

خبير المؤثر‭

23.7.2016

Lousy call center services, aggressive marketing but poor service overall, no consideration for customers even when they make mistake, they don't even acknowledge mistakes. I don't feel valued

خبير المؤثر‭

22.7.2016

I had a terrible experience in the MOE branch. Staff are not friendly, I waited for so long and there was no queue. No one was willing to assist and I had to go back and forth because they missed to put my correct details in their system.

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