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شركات الاتصالات

تعليقات العملاء

ترتيب حسب التاريخ أوافق لا أوافق
التقييمات 3,047
تعليقات 1,106
مرات الفوز 2
التوجه خلال الـ12 شهر
عرض الكل
تستجيب هذه الشركة خلال 3 أيام عمل. معرفة المزيد
3.11.2016

Just reunion sim card I don't know for what, actually I change it to Etisalat cause of this , they block my number and asked me for reunion in special day ( aid).

31.10.2016

The call center does not know what they are doing and they are closing complaints without solving them.

المؤثر‭

28.10.2016

Everything is terrible... Their customer service executives have never attended any training. They are rude and downright disgusting to speak with. Their service time takes ages. If I have a problem with Du I brace myself for my whole day to be ruined. The sad part is their competitor Etisalat is no better hence the poor customer has no option but to stick with either one and put up with the horrible service.

خبير المؤثر‭

28.10.2016

The wait time is too long in the branches. Need more machines for fast payment. Like in Virgin store or metro. Just for payment we shd not have to wait for 1hr

المؤثر‭

27.10.2016

يجب خفض أسعار الخدمات بدل حشو الكثير من العروض في باقة واحدة

المؤثر‭

25.10.2016

They kept changing my limit of data and the package without checking first from me!!!! The service suddenly can dissconnect There was no service in my phone in a safary near to the street; while people around me theor phones was working i asked thwm how they told etisalat !!

المؤثر‭

1.10.2016

Price is very high for internet , no flexible offer for those who is not using land line minutes

29.9.2016

Staff in kiosk mostly don't pay attention. Not giving enough information.

المؤثر‭

29.9.2016

Business customers are supposed to brings more money to the company so at least give them the same offers given to personal customers.. Call center amazing conversations and promises but no follow up or fulfillment of what's promised.. 4 out of 6 times the system is down when dubai mall cener was visited and ended up being directed to the useless call center.. Being flying all over the world (working for an airline) either there is no roaming or the charges are too high for it..

28.9.2016

Very bad customer service. Needs Improvement!!

المؤثر‭

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