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شركات الاتصالات

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تعليقات 783
مرات الفوز 2
التوجه خلال الـ12 شهر
عرض الكل
تستجيب هذه الشركة خلال 3 أيام عمل. معرفة المزيد
29.7.2016

Always busy and crowded specialy dubai mall branch.

المؤثر‭

29.7.2016

I suggest call centre not peack call so improved caller functionally

29.7.2016

Calle centre many options complicated and slow

29.7.2016

call center is bad and english is bad.

29.7.2016

Should improve customer service and product offering, especially on the TV side. Communicate with customers needs to be improved.

28.7.2016

I was using a different service before and tried DU, I noticed that the network was slow and in some places the signal was not that good and sometimes drops to no signal at all. With calling, local calls were well serviced except when trying to make international calls, takes some time to make calls and had to redial just to find a connection. The promos for prepaid users are quite friendly. Also wanted to comment on getting a line with mobile, the company requires a credit card or debit cards that are listed.. what if the person do not use any credit card or debit card that are not listed? Some customers cannot get the deal they wanted and had to pay cash out for the mobile for non credit card users. At least have a new policy for customers to purchase a line with mobile without using any credit card or either ways get unlimited lists of debit cards in the local area so it will not be that hard to get a line with mobile having the chosen package. Thanks.

المؤثر‭

28.7.2016

I am using du service from last 7 years and I recommend to others as well but from last one year we have been facing issue with customer care not getting proper reply related to billing service Du should hire more educated people who can understand customer problem and reply accordingly thanks

المؤثر‭

28.7.2016

Reduce on their Costs of international calls

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